Context of the Situation
On February 22, isolated criminal incidents occurred in parts of the state of Jalisco, including vehicle burnings and temporary road disruptions. Images from these events circulated widely across international media and social platforms.
- The incidents occurred on February 22 and were resolved the same day.
- There were no casualties in Puerto Vallarta’s tourist zones.
- No gunfire occurred in tourist areas.
- No visitors were targeted.
- The temporary security alert (“Código Rojo”) was lifted on February 24.
As of today, Puerto Vallarta is fully calm and operating normally.
We welcomed 41 guests this past weekend, and all programs proceeded without interruption. Authorities continue to maintain a visible presence as a preventive measure. To further support arriving and departing guests, we increased staff presence at the Puerto Mágico Marina and at the airport.
About the Media Coverage
We understand that the images shared online were alarming. It is important to note that some photos and videos circulating were either AI-generated or taken out of context, and did not accurately represent the situation on the ground. The situation in Puerto Vallarta was resolved quickly and did not involve tourist areas.
As is often the case, the visual impact of isolated events can create the perception of broader disruption, even when daily life has already returned to normal.
Operational Performance Since February 22
Since February 22, we have continued to welcome guests from around the world and host retreat programs without interruption.
| Xinalani | Mixto |
|---|---|
| 14 groups | 4 groups |
| Xinalani | Mixto |
|---|---|
| 270 guests | 59 guests |
| Week | Occupancy level |
|---|---|
| Feb 21 – 28 | 93% |
| Feb 28 – Mar 7 | 64% |
| Mar 7 – 14 | 80% |
| Mar 14 – 21 | 84% |
| Mar 21 – 28 | 79% |
While we experienced an initial impact following the media coverage, occupancy levels have steadily recovered and stabilized in the weeks since.
| Individual reservations | Retreat groups |
|---|---|
| 45 | 3 |
Despite these adjustments, operations have remained continuous, and al scheduled retreats have been successfully delivered.
Recent Guest & Retreat Leader Experiences
“We almost canceled after seeing the news, but everything here feels completely peaceful and normal.
– Guest, March 2026
We’re so glad we came.”
“The service is phenomenal, the staff incredibly helpful, and the overall experience exceptional.
– Retreat Guest, March 2026
Our retreat ran seamlessly from arrival to departure.”
“Excursions were a highlight, especially with Kimi, who made the experience unforgettable.
– Guest, March 2026
You feel completely taken care of from the moment you arrive.”
Timeline
Events are listed in reverse chronological order (most recent to oldest).
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Continued Normal Operations
Xinalani and Mixto continue to operate smoothly, with consistent guest arrivals and ongoing retreat programs. No further incidents have ocurred since february 22. Puerto Vallarta remains peaceful, and all airport, transportation, and hospitality services are functioning normally. Retreat leaders, and international guests continue to arrive weekly. A dedicated welcome team is now present at the airport to ensure seamless coordination of vans and taxis upon arrival
Sources: Xinalani Management
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Full Operational Status at Xinalani
Xinalani management confirms that all operations are running at 100% capacity. Our retreat schedules, boat transfers, and guest services are fully restored and operating under standard conditions. The atmosphere at our sanctuary is one of total peace and harmony, as we continue to welcome guests from around the world to their transformative experiences.
Sources: Xinalani Management
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Declaration of Tourism Normalcy
The Tourism Board confirms that air connectivity, hotel infrastructure, and tourist corridors are operating with absolute normalcy. Retreats at Xinalani are flowing successfully, confirming the destination's resilience and safety.
Sources: Government of the State of Jalisco
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Security and Peace Plan
The Governor of Jalisco announced at the International Convention Center the arrival of 300 SEDENA (Army) personnel and 40 tactical vehicles to Puerto Vallarta. Permanent preventive patrols have been established, ensuring a peaceful environment for tourists and residents.
Sources: Jalisco State press conference
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Return to Urban Order and Flight Confirmation
Commerce and services resume their course. The U.S. Embassy issues Security Update No. 7, confirming that Puerto Vallarta International Airport is open, secure, and operating with additional flights to reschedule passengers.
Sources: U.S. Embassy in Mexico
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"Código rojo" deactivation
Following an inter-institutional evaluation confirming the state's stabilization and the absence of active blockades, the Governor of Jalisco announces the lifting of Code Red, formally restoring economic and social life.
Sources: Government of the State of Jalisco
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Debris Removal and Road Cleaning
The municipal government immediately deployed Public Services crews to remove damaged vehicles, successfully restoring mobility on all main urban arteries.
Sources: Puerto Vallarta municipal government
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"Código Rojo" activation
Following initial logistical incidents, the Jalisco Government proactively activated "Código Rojo" to immediately coordinate all security agencies and safeguard both civilians and tourists.
Sources: Jalisco government statement
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Temporary Peripheral Blockades
In reaction to operations, criminal groups established roadblocks at city exits and rural roads (e.g., La Desembocada Bridge) to delay authorities. The South Zone and the main tourist strip of Puerto Vallarta remained secure and unaffected.
Sources: Civil protectionLocal media
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Federal Security Operation
Federal forces initiated an intelligence operation in the highland municipality of Tapalpa, resulting in the neutralization of a criminal leader. These actions took place very far from the coastal zone.
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