Our 5 step room turnover enhanced cleaning routine

We would like to offer you a peek at our room cleaning protocol. Our housekeepers are trained to use comprehensive checklists.

Step 1: Prepare

Housekeepers must wear protective gear: masks, hair net, gloves.
Open room and ventilate. Open all windows and blinds, turn on ceiling and floor fans.
Empty trash cans and take out garbage.
Wash all linen at the highest possible temperature.
Avoid shaking used linens, that could increase the spread of germs.
Change disposable gloves before handling any clean linens.

Dust the space and sweep or vacuum the floor.
Use of extendable duster to clean hard-to-reach areas such as high shelves and beams.
Clean all hard surfaces with soap and water.
Disinfect soft surfaces with superheated pressured steam (mattresses, mosquito nettings, stores, carpets, cushions, hammocks)
Full Bathroom cleaning (spray, scrub, rinse, disinfect and dry) with multi-surface cleaning product, specifically:
- toilet
- shower floor and walls
- sink
- countertop
- all faucets
- mirror
- floors

Once a hard surface is clean, spray with disinfectant.
All our housekeeping staff has received proper education on how to use sanitizer according to manufacturer guidelines.
Target in priority doorknobs, light switches, electronic appliances, in-room leaflets, nightstands lamps and switches.
Let the disinfectant stand for the specified length of time this allows the products time to kill as many germs as possible.
When possible, allow the surface to air-dry.

Carefully review room check-list and ensure all has been cleaned according to standard.
Personnel washes hands with soap and water. Alternatively use 80% alcohol hand sanitizer when away from sink.
Change of gloves and cleaning cloth.