Plan your stay at Xinalani

We’re very excited to welcome you to Xinalani, we’d like to provide you some information before your arrival. Please note, we have yoga mats, blocks, straps, stools & blankets for your yoga class. Also, beach & bath towels, shampoo, soap & body lotion will be provided at the resort, it is not necessary to bring your own. Toothpaste will not be provided.

Below I leave you a few links that you might find helpful in preparing for the retreat, in terms of what you bring, what the property is like, and some other details.

BOOKING SPA AND ACTIVITIES:

Most spa treatments and some tours and activities can now be booked and paid online in advance. See our booking calendar here. For more information email our Experience Manager:
victor.martinez@xinalaniretreat.com or through Whatsapp

IMPORTANT: The Dolphins in the Wild tour is one of the most sought after tours. This activity costs $110 USD per person and a minimum of 4 paying participants is required. You can book your spot online here.

RESTRICTIONS ON PLASTIC BOTTLES:

In order to reduce waste and protect the environment, there are some restrictions on the transportation of plastic bottles.

Reusable Plastic Bottles are permitted.

Disposable Plastic Bottles are not permitted.

HOW TO GET THERE:

Remember, your flight should not arrive later than 4:00 pm. On departure day, pick a flight that takes off after 11:00 am. For safety reasons, the boats do not depart when it’s dark.

Please find in the following link an example of our Transfer Instructions. We will send your boat schedule 72 hours before arrival.

Please be aware that after your flight has landed in Puerto Vallarta’s airport it may take you over 1 hour to get to la Terminal Marítima. Although the cab ride is no longer than 15 minutes, the process at cusoms may take over 45 minutes. So, your boat will be scheduled 1 hour after your flight has landed into PVR’s airport.

PESOS VS DOLLARS:

All your incidentals will be charged directly to your room, so you will pay your bill at the end of your stay. You can use CC, we accept Visa, Discover, and Master Card, cash is also accepted. Since all our pricing is based in USD we believe that it is not necessary to exchange money, but if you’re planning to visit the places around Xinalani like Quimixto’s Village, Yelapa or Puerto Vallarta, pesos would be a good option, although it is common to use USD in this area. Kindly note that there is no ATM nearby Xinalani.

TIPPING PRACTICES:

Tipping is very important in Mexico and it is much appreciated, however, it is still optional. At Xinalani we recommend leaving a minimum of $20 USD per guest per night at the end of your stay directly at our front desk. Xinalani’s management will distribute the gratuities to all the staff including those at the back operations.

You may also add a 15% tip to your consumptions at the Bar and at the Spa. They will be added to your room charges and you can pay them at check-out.

Salsa dance teachers, musicians, yoga instructors, and professional guides may appreciate a little reward in cash if their service is to your liking.

ELECTRICAL OUTLETS:

It is not necessary to bring an adapter/converter, outlets are the same as in the USA and Canada. Here is an image of our outlets.

IMPORTANT
Mornings are usually cooler than expected, bring layers.

Xinalani is in the jungle. To avoid animal nuisance, please do not bring any food, drinks, supplements, vitamins, medicine to your room. There’s a special cabinet for this near the front desk. Ask our receptionists for more details.

Eco-friendly shampoo, conditioner, soap & body lotion will be provided at the resort, it is not necessary to bring your own. Toothpaste will not be provided.

Please don’t hang towels or wet clothes on the balcony or on the bamboo walls, use the hooks provided in your bathroom.

Start
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Welcome to Xinalani, how can I help you?
Our office hours are from 9am to 6pm (GMT-5).
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Bienvenido a Xinalani, ¿En qué puedo ayudarle?
Nuestro horario de atención es de 9am a 6pm.